Frequently Asked Questions

Everything you need to know about your Damson Madder order.

What is your shipping policy?

We offer standard and express shipping worldwide. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email as soon as your package departs our warehouse.

How do I return an item?

We accept returns within 28 days of delivery. Items must be in their original condition with all tags attached. Please visit our returns portal to generate your shipping label and start the process.

Are your garments sustainably made?

Sustainability is at the heart of Damson Madder. We prioritize recycled fibers, organic cotton, and ethical manufacturing processes to ensure our fashion has a lower impact on the planet.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options including Klarna and Clearpay for flexible budgeting.

How do I find the right size?

Each product page features a detailed size guide. As our fits vary from oversized to tailored, we recommend checking the specific measurements provided to ensure the perfect fit.

Can I cancel or amend my order?

Because we aim to ship orders as quickly as possible, we have a very small window for changes. Please contact our customer support team immediately, and we will do our best to assist you.